HOW WE HANDLE & USE
YOUR INFORMATION
We may collect, hold and use some of your
personal data and so here will provide more information about how this works.
Please read it carefully and ensure that you
understand it. If you do not accept
and agree with any part of it please stop using the website immediately,
because your continuing use of our website will be seen as your acceptance of it.
1. Definitions
and Interpretation
Meanings of phrases within this document:
Data - Any
information that a user of the website provides to us, through our “Contact”
page, or through emailing us relating to any person who can be directly or
indirectly identified from that information.
We/Us/Our - Croft International Properties Limited
21/22
Vicarage Gate London W8 4AA
Co.
Reg. 10532006
You/Your - A
user of the website
The Website - www.croftinternational.co.uk
2. Company
Information Croft International Properties Limited 21/22 Vicarage Gate London W8 4AA
Our VAT number is 296 6898 16
We are a member of Property Redress Scheme
If you have any questions about the website or the
use of your data, please contact us at 020 7937 9070 - info@croftinternational.co.uk
3. Users
Rights
As a user you have the
following rights -
· A
right to be informed about our collection and use of personal information;
· A
right of access to the personal information we hold about you;
· A
right to rectification if any personal information we hold about you is
inaccurate or incomplete;
· A
right to ask us to delete any personal information held about you unless we are
obliged to retain the information for other legal reasons;
· A
right to restrict or prevent the processing of your personal information;
· A right
to data portability (obtaining a copy of your data to re-use with another
service or organisation);
· A right
to object to the use of your data for particular purposes.
4. Data
Collection
Except where you contact us directly through any
of our contact options available on the Website we do not collect any personal
data from you.
If you contact us or send us an email, we will
retain the details you provide to us including your name, your email address,
and any other information which you choose to give us.
We do not place cookies on your computer or
device.
5. Using
Your Information
Where we hold any personal information, it will
be processed and stored securely, for no longer than is necessary, considering
the reason it was provided to us.
We will potentially -
i. Reply to your email;
ii. Provide details on the properties requested, plus
any others we think may interest you;
iii. Offer or provide you with the services requested,
plus any others we think may interest you;
We will delete your personal information once
your request has been met or the service has been provided, except where –
i. You
were interested in details of properties we are offering, when we will continue
to hold your information in order to send you information on other properties
that may interest you;
ii. You
become a client or a buyer/ tenant of a property;
iii. You
require us to retain it for longer;
iv. We
are required to retain it for longer for other legal reasons.
You have the right to withdraw your consent to us
using your data and to request that we delete it.
We will not share any of your data with any third
parties for any purposes without your express consent
6. Storage
of your Data
Your
data will only be stored in the UK.
7. Accessing
Your Data
You have a right to ask for a copy of any
personal information we hold on you free of charge. Please contact us to make a
request at 020 7937 9070 info@croftinternational.co.uk
8. Changes
to our Policies
We recommend that you check this page regularly
to keep up-to-date, as we reserve the right to change this Policy from time to
time if our policies change or the law changes. Any changes will be posted on this
page of the website and you will be deemed to have accepted changes to the
Policy on your first use of the website following the changes.
9. Applicability
This Policy applies only to your use of this
website. The website may contain links to other websites. Please note that we
have no control over how your data is collected, stored, or used by other
websites and we advise you to check the policies of any such websites before
providing any data to them.
10. Complaints
If
you have any cause for complaint about our use of your personal data, please
contact us at 020 7937 9070 info@croftinternational.co.uk
We will address your
concerns and attempt to solve the problem to your satisfaction.
You also have the right
to lodge a complaint with the Information Commissioner’s Office.
For further information about your rights, please
contact the Information Commissioner’s Office, or your local Citizens Advice
Bureau.